Shipping & Delivery

Delivery options, charges and estimated timing are shown at checkout based on the address and products in the order.

Processing

Orders are prepared after payment and stock checks. Peak periods, public holidays and customized orders may require extra time.

Delivery details

Please provide a reachable phone number and complete address. Courier delays, weather and remote locations can affect estimates.

Tracking and problems

Tracking, when available, appears in My Account or the dispatch message. Contact us if a parcel is significantly delayed, damaged or marked delivered but cannot be found.